Shipping policy

Shipping Policy

Thank you for shopping with Bubble Pet Shop. This policy explains our shipping options for orders delivered within Australia.

Shipping costs

Standard shipping is A$15 for orders under A$199.

Free standard shipping is available for orders of A$199 or more.

Express shipping is A$25 when this option is available at checkout.

Shipping methods and delivery times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Order processing and tracking

Orders are processed as soon as possible. Once your order ships, we will email a shipping confirmation and tracking information where available.

Shipping destination

We currently ship within Australia.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order changes and cancellations

Contact us as soon as possible if you need to change or cancel an order. We may be able to help before an order ships; once it is in transit, it cannot be modified.

Questions?